Privacy Policy for Handy Blue Van LLC

Effective Date: 4-10-2026

Handy Blue Van LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy describes how we collect, use, and protect your information when you visit our website, use our services, or communicate with us.

1. Information We Collect

a. Personal Information

Information you voluntarily provide, including:

Name
Email address
Phone number
Property address
Service details or requests

b. Automatically Collected Information

When you visit our website, we may collect:

IP address
Browser type
Device information
Pages visited and time spent on site

c. Payment Information

If you make payments through our platform, your payment details are processed securely by third-party providers. We do not store full payment information.

2. How We Use Your Information

We use your information to:

Provide and schedule home maintenance services
Communicate with you about appointments, quotes, and updates
Process payments
Improve our website and services
Send occasional marketing or promotional communications (you can opt out anytime)

3. Data Sharing

We do not sell your personal information.

We may share your information with:

Service providers and subcontractors performing work on your behalf
Payment processors
CRM and scheduling platforms (e.g., Jobber or similar tools)
Legal authorities if required by law

SMS Data Sharing

Customer data is not shared with third parties for promotional or marketing purposes.
Mobile opt-in and consent are never shared with anyone for any purpose.
Any information sharing mentioned elsewhere in this policy excludes mobile opt-in data.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Enhance user experience
Analyze website traffic
Improve functionality

You can modify your browser settings to decline cookies if you prefer.

5. Data Security

We take reasonable measures to protect your personal information, including:

Secure data storage systems
Limited access to sensitive information
Use of reputable third-party platforms

However, no method of transmission over the internet is 100% secure.

6. Your Privacy Rights

Depending on your location (including California residents under CCPA/CPRA), you may have the right to:

Request access to your personal data
Request deletion of your data
Opt out of marketing communications

To exercise these rights, contact us at the email below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

8. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

9. SMS Messaging Terms and Conditions

HANDY BLUE VAN Messaging Terms and Conditions

The messaging program consists of:
- General conversational messaging to answer questions and provide support
- Promotional offers or discounts
- Promotions of our products and services
You can cancel the SMS service at any time.
- Just text "STOP" to the phone number from which you received messages.
- After you send "STOP," we will confirm your unsubscribe via SMS.
- After this, you will no longer receive SMS messages from us.
- To rejoin, sign up again as you did originally.
If you are experiencing issues with the messaging program:
- Reply with "HELP" for assistance
- Or contact us directly at wes@handybluevan.com
Carriers are not liable for delayed or undelivered messages.
Message and data rates may apply:
- Message frequency varies based on communication needs
- Contact your wireless provider for details about your plan
For privacy-related questions, please refer to this Privacy Policy.

10. Service Communication Consent

By submitting your information through our website or booking services, you consent to receive:

Appointment confirmations
Service reminders
Follow-up messages via email, phone, or SMS

You may opt out at any time by following the unsubscribe instructions above.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact Information

If you have any questions about this Privacy Policy, you can contact us at:

Handy Blue Van LLC
6841 36th Ave NE, Seattle, WA 98115
wes@handybluevan.com
(206)395-2646